mental models
Mindjacking: When Your Opinions Aren't Yours
Every day you make decisions you think are yours. Most aren't. The algorithm decided, the expert weighed in, the crowd chose. You just clicked agree.
Mental Models — Your Thinking Toolkit
NASA engineers and management had the same data. Their conclusions were 1000x apart. The difference? The mental tools they used to think.
The Million-Dollar Decision I Got Wrong (And Why I'm Grateful)
I built 3COM's largest network. Then I turned down the job offer.