To uncover the assumptions that could be blocking you from seeing the challenges and opportunities, here are two questions that are designed to help you discover the rules and assumptions under which your organization and industry operates. I want you to use them to start unraveling the assumptions
The problem with trying to be the “outsider” is that most of us aren’t outsiders. We are inside—inside our company, our industry, or our organization. There’s a delicate balancing act between being the person who can speak the confrontational, difficult truths, and the person who can speak these sam
Every year I travel around the world giving workshops and motivational talks on innovation. I enjoy doing this; I’m a naturally curious person, and there’s always something interesting to observe and learn from these speaking dates. Often I’ll walk into an auditorium full of people wondering if they
What are the unshakable beliefs in my industry about what customers want? What if the opposite where true?
Its easy when we are being successful to stick our heads in the sand and believe our own PR. We can easily brush off minor threats with the argument that the customer wouldn’t go for whatever was being offered. We hold on to the belief that we know best what trade-offs they are not willing to make.