HP
Kroger Copied HP's Innovation Playbook Perfectly. It Failed Anyway.
The invisible reasoning error that cost 18 months—and why you're probably making it right now
I Told the Department of Education Their Graduates Were Useless
The room went silent. But I'd been watching this crisis unfold for decades—starting on a factory floor in 1981
The 10-Minute Airport Conversation That Generated HP Billions
How a casual exchange at San Jose Airport became HP's gaming empire—and why most executives miss these moments entirely
The WSJ Got Quarterly Reporting Wrong: A Corporate Executive's Response
Why James Mackintosh's defense of quarterly reporting ignores what actually happens in corporate boardrooms.
How HP and Fossil Handed Apple the Smartwatch Market
The inside story of vision without execution: why being right about the future means nothing without the courage to act on breakthrough insights
I Convinced HP's Board to Buy Palm for $1.2B. Then I Watched Them Kill It in 49 Days.
Why smart executives consistently destroy breakthrough technology. The HP Palm WebOS autopsy reveals predictable thinking patterns behind billion-dollar failures.
Being Thrown Under The Bus: The Dilemma of Blame
This last week, I got pulled back into a Hewlett-Packard Enterprise ($HPE) news cycle. Last Thursday, the UK courts ruled there was fraud by Autonomy, their CEO and CFO related to its acquisition by HPE. When HPE wrote down $8.8 billion against the acquisition in 2012, HPE executive leadership got b
Finding Ways to Offer Underused Resources
I’m an innovation guy. It may not say so on my business card, but that’s what I do. I encourage people, whether inside HP or in my meetings with customers around the world, to accept that they and their product are going to have to change. No matter how popular and successful your work is, […]
The Zero-Tolerance Consumer
The designers and engineers who work at HP face many challenges in getting their ideas signed off on. It’s a long process from an idea to a finished prototype. Before any product can hit the market, it faces one final test. I take the prototype home, give it to my wife, and say, “Tell me […]
Is The Project Worth Pursuing?
What are your criteria for deciding that an idea is worth pursuing? We all have our own set of selection criteria, the first of which is usually looking for profits. However, selecting a course of action based solely on ROI can be limiting. If you are doing something really innovative, how on earth
