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killer question

In-house or Outsource as Needed?

What is your organization’s philosophy about design and development? Do you keep everything in-house, or do you outsource as needed? There are two schools of thoughts on this. By keeping the design process in-house, a company can build a sense of continuity and cohesion that links the entire family

outsource as needed

Building and Testing The Killer Questions

I started collecting the Killer Questions when I was in my short-lived “retirement” early in 2001. As I relaxed in the Virginian countryside, my mind started to flash back to various experiences I’d had during my working life. Over the course of the preceding twenty years I’d seen dozens of highly i

Killer Questions

The Killer Question Mentality

One of the most interesting aspects of how Kroger uses the Killer Questions is that they’ve worked to implement a Killer Question mentality. The employees understand that a Killer Question is about learning/seeing/considering something you wouldn’t have learned/seen/considered otherwise. They incorp

killer question

Customizing Beyond The Obvious

I don’t know what your needs are. I don’t know what drove you to pick up Beyond The Obvious, read it, and (hopefully) work through the exercises. It’s possible you weren’t completely sure of your needs at the beginning of the book either. However, you should now have a sense of how you can use […]

Beyond The Obvious

Can the sharing economy kill your company?

Download Innovating_The_Shareconomy_For_Other_Industries_S11_Ep43.mp3 Sharing has become the new business model that is being applied to a wide range of industries. The most popular sharing economy companies include Airbnb, Uber and Lyft. Can the sharing economy take over your industry? If so, what would

innovating sharing economy

What Kind Of Culture Leads To Innovation Success?

Download What_Are_The_4_Common_Culture_Attributes_In_Highly_Innovative_Companies_S11_Ep30.mp3 Culture is critical for teams and organizations looking to be have significant innovation impact. Based on working across large, small, non-profit and government agencies, I've discovered what are a common set of four

innovation culture

The Importance of Stories and Storytelling To Innovation S11 Ep27

Guest: Peter Guber Peter was the guest on the September 27, 2015 show Topics: Storytelling * Why are stories so important? * What's the difference between a good story and a great story? * How should we think about the audience and the relationship we have with them? * Have you ever

stories and storytelling around the campfire

The difference between a good idea and a great idea is the timing S11 Ep25

Download The_difference_between_a_good_idea_and_a_great_idea_is_the_timing_S11_Ep25.mp3 What goes into creating an idea that can impact 100’s of million of people? If I polled most people they would say it’s the “idea”. The core of the “idea” is

get the timing right

What are the unshakable beliefs in my industry about what customers want? What if the opposite where true?

Its easy when we are being successful to stick our heads in the sand and believe our own PR. We can easily brush off minor threats with the argument that the customer wouldn’t go for whatever was being offered. We hold on to the belief that we know best what trade-offs they are not willing to make.

What are the unshakable beliefs in my industry about what customers want?  What if the opposite where true?

What is inconvenient about assembling your product?

When you think of “ease of assembly”, you normally don’t think of furniture. The first challenge in trying to figure out how to get the pieces home before you can event start. Then you have to decipher the instructions only to end up with something that doesn’t look like what you saw in the store an

What is inconvenient about assembling your product?