Mastering Critical Thinking in the Age of AI
Two AIs, same question, different answers, and both missed the obvious one. Three checks to keep your critical thinking sharp when the answer comes from AI.
Succession Planning: Why I Cried on Stage as CEO
Good succession planning isn't a press release. It takes time, a ready successor, and relationships you share instead of hoard. How I'm handing over CableLabs.
How To Build Innovation Teams (My Playbook From HP and CableLabs)
How to build innovation teams, from the playbook I used at HP and CableLabs: culture before hiring, the right roles, the Idea Fund, and the right metrics
How To Improve Your Analytical Thinking Skills
Critical thinking judges a claim. Analytical thinking works the problem: break it apart, find what is really driving it, and test your read before acting.
Never Forget: 25 Years Remembering Charles Falkenberg and His Family
First written September 11, 2008. Updated for the 25th anniversary, September 11, 2026.
How to Recognize Failure Patterns: How HP Quit and Apple Won
A partner named exactly how HP would lose, four years early. HP quit. Apple didn't. Here are the four failure patterns behind both calls.
HP Needs to Stop Before It Can Grow
A response to Mark Vena's "HP Needs More Than a New CEO," and my second letter to HP's board.
How to Improve Your Abductive Reasoning Skills: The Sherlock Holmes Method
School taught you deductive and inductive reasoning. The third kind, abductive reasoning, is where new ideas come from, and it is the one AI can't do.
The Customers Who Walked Away
Forty-two killer questions that survived years of testing, and the three places to aim them.
How One Word Steers Your Answer
The anatomy of a bad question, and what makes one great.